PLISB PRIVACY NOTICE – WEBSITE

First Layer

We hereby provide you with the most important information on our current practices applicable to the processing of your personal data (the “Personal Data”) collected by PETRONAS Lubricants International Sdn. Bhd. (“PLISB”, “we”, or “us”) through the global.pli-petronas.com (the “Website”), as further detailed in the Second Layer – Detailed information on the processing document (the “Privacy Notice”).

 

Data controller

PLISB, with business address in Kuala Lumpur, Level 21 & 23, Tower 3, PETRONAS Twin Towers, Kuala Lumpur City Centre, 50088 Kuala Lumpur, Wilayah Persekutuan, Malaysia.

Purpose of the processing / How we use your Personal Data: We will process your browsing data to extract statistical information on service usage (most visited pages, visitors by time/date, geographical areas of origin, etc.) and to monitor the functioning of the Website services.

Legal Basis: Legitimate interest of PLISB

Purpose of the processing / How we use your Personal Data: We will collect the geolocation data of your device to optimise the function ‘find a workshop’ and show you the workshop nearest to your location 

Legal Basis: Consent 

Purpose of the processing / How we use your Personal Data: We will process the Personal Data you submit via the ‘careers’ section to evaluate your job application and to contact you in order to schedule an interview with you and/or to provide you with an employment offer 

Legal Basis: Performance of necessary steps prior to entering into an employment contract 

Purpose of the processing / How we use your Personal Data: We will process the Personal Data you submit via the ‘join our professional network’ section to contact you in connection with your request to join our workshop network and to attend any queries 

Legal Basis: Performance of necessary steps prior to entering into a contract  

Your rights

At any time, you have the right to withdraw your consent

You have the right to obtain from us confirmation as to whether or not your Personal Data are being processed by us, and, where that is the case, you have the right to request us access to and rectification or erasure of the same or restriction of processing, and to object to processing, as well as the right to data portability, at any time

You have the right to lodge a complaint with the competent supervisory authority

 

PLISB PRIVACY NOTICE – WEBSITE

Second Layer – Detailed information on the processing

We hereby inform you on our current practices applicable to the processing of your personal data (the “Personal Data”) collected by PETRONAS Lubricants International Sdn. Bhd. (“PLISB”, “we”, or “us”) through the  global.pli-petronas.com (the “Website”).

 

Contact Details

PETRONAS Lubricants International Sdn. Bhd.

Business Address: Level 21 & 23, Tower 3, PETRONAS Twin Towers, Kuala Lumpur City Centre,

50088 Kuala Lumpur, Wilayah Persekutuan, Malaysia

Company number: 485509-D / 199901010609

Email: CORP-LegalCompliance-EX@pli-petronas.com

 

Categories of Personal Data

The term Personal Data refers to the data you provide to PLISB through the Website. Such Personal Data include:

  • Browsing data

The information systems and software procedures used to operate this Website acquire personal data as part of their standard functioning. The transmission of such data is an inherent feature of internet communication protocols.

This data category includes the IP addresses and/or the domain names of the computers and terminal equipment used by any user, the URI/URL (Uniform Resource Identifier/Locator) addresses of the requested resources, the time of such requests, the method used for submitting a given request to the server, returned file size, a numerical code relating to server response status (successfully performed, error, etc.), and other parameters related to the users’ operating system and computer environment.

 

  • ‘Find a workshop’ section

In relation to the function ‘find a workshop’, we may collect the geolocation data of your device.

 

  • ‘Careers’ section

If you wish to apply for a job position, you are required to provide us with your personal data such as name, surname, e-mail address and, at your discretion, preferred working location, preferred job function, and other information you elect to share with us in your cover message and in your resume.

 

  • ‘Contact us’ section

When you contact us through the Website, you are required to provide us with your personal data such as name, surname, e-mail address. At your own discretion, you may also provide us with your phone number, and other information you elect to share with us in your message.

 

  • ‘Join our professional network’ section

If you wish to be part of our network of workshops that offers customers quality servicing and technical expertise, you are required to provide us with your personal data such as name, surname, e-mail address. At your discretion, you may also provide us with your phone number, the name of the company you work for, and other information you elect to share with us in your message.

 

  • Cookies information

We use cookies to collect personal information about our users. For more information about our use of cookies, you can consult our Cookie Notice.

 

Purposes of the processing and legal basis

Your Personal Data will be collected and processed for the following purposes:

  1. to extract statistical information on service usage (most visited pages, visitors by time/date, geographical areas of origin, etc.) and to check functioning of the Website services. The legal basis for processing is the legitimate interest of PLISB to analyse and improve the performance of the services offered through the Website and to prevent crimes and frauds;
  2. to optimise the function ‘find a workshop’ and show you the workshop nearest to your location. The legal basis for processing is your consent;
  3. to evaluate your job application submitted via the ‘careers section’ and to contact you in order to schedule an interview with you and/or to provide you with an employment offer. The legal basis for processing is the performance of necessary steps prior to entering into an employment contract;
  4. to provide you with any information you have requested and to attend any queries submitted via the ‘contact us’ section. The legal basis for processing is your consent; and
  5. to contact you in connection with your request to join our workshop network and to attend any queries submitted. The legal basis is the performance of necessary steps prior to entering into a contract.

The following table summarizes the Personal Data processed by PLISB through the Website and the respective purposes of and legal bases for processing.

Purpose of the processing: Extraction of statistical information on service usage (most visited pages, visitors by time/date, geographical areas of origin, etc.) and checking the functioning of the Website services

Legal basis: Legitimate interest of PLISB to analyse and improve the performance of its services and to prevent crimes and frauds

Purpose of the processing: Evaluation of your job application scheduling of an interview with you and/or provision of an employment offer 

Legal basis: Performance of necessary steps prior to entering into an employment contract 

Purpose of the processing: Provision of any information requested and attending any queries 

Legal basis: Consent

Purpose of the processing: Replying to your request to join our workshop network and attending any queries  

Legal basis: Performance of necessary steps prior to entering into a contract 

Possible consequences for failure to provide Personal Data

In relation to the ‘find a workshop’ section, the provision of your Personal Data is not mandatory. Any refusal to provide the consent to the processing of said data will have no effect other than our inability to provide you with the information on the nearest workshop on the basis of the geolocation data of your device.

In relation to the ‘careers’ section, certain Personal Data (marked with an * in the online form) are necessary to evaluate your job application and to contact you. In case you do not wish to submit those data, you will not able to submit your job application via the ‘careers’ section of the Website.

In relation to the ‘contact us’ section, certain Personal Data (marked with an * in the online form) are necessary to get in touch with you. In case you do not wish to submit those data, you will not able to contact us via the ‘contact us’ section of the Website. Any refusal to provide the consent to the processing of said data will have no effect other than our inability to provide you with the information requested.

In relation to the ‘join our professional network’ section, certain Personal Data (marked with an * in the online form) are necessary to contact you. In case you do not wish to submit those data, you will not able to submit your request via the ‘join our professional network’ section of the Website.

 

Data Recipients

Your Personal Data are processed by PLISB personnel and, if necessary or functional to fulfilling the purposes indicated above, your Personal Data may be processed by third parties that may also be specifically appointed by us as data processors.

The categories of recipients to whom your Personal Data may be disclosed are the following:

  1. IT providers for the maintenance of the Website;
  2. consultants and professionals in case of potential disputes or if deemed necessary to maintain security, prevent or investigate frauds and abuse;
  3. public entities and authorities, exclusively for the purpose of fulfilling legal and regulatory obligation.

Under certain circumstances, your Personal Data may be transferred to other PETRONAS Group companies or to third parties that may also be specifically appointed by us as data processors, also outside the EEA/UK. In such case, we will ensure that PLISB has adopted appropriate safeguards, including standard data protection clauses adopted by the EU Commission in order to guarantee an adequate level of protection, or that derogations for specific situations apply. You may request to obtain evidence of the safeguards implemented by PLISB by contacting us at CORP-LegalCompliance-EX@pli-petronas.com.

 

Data Retention

We keep your Personal Data as long as necessary in order to fulfil the purpose for which the same are collected or provided to us. In particular:

  • your browsing data collected by PLISB will be retained for no longer than is necessary in relation to the purpose(s) of the processing.
  • your geolocation data collected by PLISB in connection with the ‘find a workshop’ section will be retained for no longer than is necessary in relation to the purpose(s) of the processing.
  • your Personal Data collected by PLISB in connection with the ‘careers’ section will be retained until it becomes clear that an offer of employment will not be made by PLISB or is not accepted by you and in any case for no longer than is necessary in relation to the purpose(s) of the processing without prejudice to the processing of your Personal Data if you will be employed by PLISB. In cases where PLISB wishes to retain your Personal Data with a view to a further job opportunity, you will be informed accordingly and be given the possibility to object to such further processing, in which case your Personal Data will be deleted;
  • your Personal Data collected by PLISB in connection with the ‘contact us’ section will be retained for no longer than is necessary in relation to the purpose(s) of the processing.  
  • your Personal Data collected by PLISB in connection with the ‘join our professional network’ section will be retained until it becomes clear that a commercial agreement will not be executed between you and PLISB and in any case for no longer than is necessary in relation to the purpose(s) of the processing, without prejudice to the processing of your Personal Data if you will become part of our professional network. In cases where PLISB wishes to retain your Personal Data with a view to a further commercial opportunity, you will be informed accordingly and be given the possibility to object to such further processing, in which case your Personal Data will be deleted.

We may retain your Personal Data for a further period in the event it is deemed necessary to comply with our legal obligations, to meet regulatory requirements, to resolve potential or actual disputes, to maintain security, prevent or investigate frauds and abuse.

 

Automated decision

We will not make any decision based solely on automated processing of Your Personal Data which produces legal effects concerning you or similarly significantly affects you.

 

Security measures

We limit the access to your Personal Data to our personnel and third parties, who we reasonably believe need to have access to the same to provide you with the information or services you request from us and/or to carry out legitimate purposes of processing. We have security measures in place to support protection against the loss, misuse, alteration of the information under our control and we ensure that our systems adhere to appropriate market security standard.

 

Rights of the data subject

You have the right to obtain from us confirmation as to whether or not your Personal Data are being processed by us, and, where that is the case, you have the right to request us access to and rectification or erasure of the same or restriction of processing, and to object to processing, as well as the right to data portability, at any time. With respect to the right of data portability, you have the right to receive your Personal Data in a structured, commonly used and machine-readable format and to request the transmission of those data to another data controller.

In respect of the processing of Personal Data based on your consent, you have the right to withdraw your consent at any time.

In case you wish to access or correct your Personal Data, intend to exercise any of your rights, or should you have any questions about this Privacy Notice, you may contact us at CORP-LegalCompliance-EX@pli-petronas.com.

 

Supervisory Authority

In the event of a breach of applicable data protection laws you have also the right to file a complaint with the competent data protection authority.